100% Satisfaction Guarantee Return Policy
If you ever receive a wine that is damaged or flawed in some way, please hang on to it with whatever juice is left in the bottle (don't dump it down the drain!) and we can replace that bottle free of charge. We can only process returns in person at this time.
We strive to provide superior wines and service. If there is ever a problem or concern with the wine you received with your order, please don't hesitate to contact us at 410.576.0444 or email us at [email protected].
Shipping/Local Delivery Policy
All online orders have the option for delivery or pick up from our Harbor East location - 711 Central Ave, Suite 200, Baltimore, Maryland 21202.
For both delivery and pick up, product availability will be confirmed as orders are received. If a product is out of stock or unavailable for any reason, we will contact you immediately to find a replacement or issue a refund.
This one’s easy! Select what you’d like, pay, and pick up at your convenience! Please bring along an ID and confirmation number upon pick up and you’re good to go!
Maryland State law allows us to deliver within Baltimore City limits only. Any orders outside of Baltimore City limits will be restricted to pick-up only from our Harbor East location - 711 Central Ave, Suite 200, Baltimore, Maryland 21202.
All orders that have been confirmed for delivery will be delivered Same Day:
- Sunday - Thursday for all orders placed by 3:30pm
- Friday - Saturday for all orders placed by 3:30pm
For orders placed after 3:30pm, if we cannot make arrangements to get it to you same day, we will deliver the next day during our 12pm - 4pm delivery window.
Someone 21 years of age or older, with proper identification (state or federally issued ID card) must be present to receive delivery. If ID cannot be presented upon request, delivery will be refused and the order will be subject to cancelation. All deliveries containing alcoholic beverages will include a "Adult Signature Required" form. We cannot leave deliveries without signature. If no one is available to receive the delivery, your order will be returned to us and a re-delivery fee of $20 will be charged.